apple, media, Technology

Apple, Heal Thyself

Well it has been quite the week for corporations in my little part of the online sphere.  Earlier this week my good friend Will has his car towed by an Albuquerque towing company of meth addicts because he accidentally parked on the wrong side of a McDonalds and “McDonalds Parking Enforcement” officers had his car towed away.  Parking enforcement officers… yeah really.

(BTW, this is the same lot I’ve parked in many times to eat at a different restaurant – come tow me, bitches.)

But more importantly, this has been one of the weeks where Apple has crossed over the line of corporate paranoia and let their cyberpunkish “Corporate Overlord” mentality show through.  And from a PR standpoint Apple’s not looking too great.

Jesus Buddha Christ, Apple. Really? Let’s break this down:

  • A tech blog gets a hold of your super secret next generation iPhone that was lost at a bar,
  • And then returns it to you after reviewing it
  • (Which happened after you denied the prototype’s existence),
  • Then you send your super secret “Apple Force” to the journalist’s house demanding to look around
  • (Which he says “hell no” to.  Makes sense.)
  • And then you have the reporter’s house busted into by the cops and multiple computers, et al “taken for examination.”

Let’s see, did I miss anything?  Nope, didn’t think so. I’m just surprised that Apple didn’t hire a private group of mercenaries to bust this poor guy’s door down.

Wow Apple, you have really opened yourself up to ridicule at the least, and a potential lawsuit on the more serious end.  (and if the EFF and other technology or media non-profits don’t sign on to object to this kind of treatment of a journalist, then y’all just need to pass your 501c3 cards forward because y’all are dismissed.)

But in true Apple form, Steve Jobs has penned a letter about… Apple’s problem with Adobe’s Flash??  It’s like Steve-O really thinks that by ignoring the problem, or dictating the terms of engagement, he can control all of the coverage he gets.  And right on cue, noted tech journalist (and Steve Jobs apologist) Walt Mossberg will pen a column decrying Flash (and asking why the hell Team “Apple Force” didn’t tase the entire Gizmodo staff over and over).

So this is a PR and tech blog.  What advice would I give Apple if they asked?

Well, this being Apple, they never would because in their minds “The Jobs” can’t do anything wrong.  That said, I’d tell them to cut this crap out.

  • Drop any charges,
  • Get the police to turn over all equipment taken from Jason Chen’s house,
  • Replace any broken or damaged equipment on Apple’s dime,
  • Pray that Apple doesn’t get sued,
  • And one more thing, stop acting like jerks.

I guess Steve-O really hasn’t learned anything about tact (or new media) from the Think Secret lawsuit. Jon Stewart is right, chill the hell out Apple.

(And before Apple Evangelists start typing a response about how I’m some Apple hater, this post, much like this video in years past, was completely created on a Mac.)

Snoochie Boochies.


Newspapers – Heal Thyself?

Is the world of newspapers really as bad off as recently reported? I’ve given this a lot of thought after reading today that Editor and Publisher was going under. In the last few years a lot of newspapers have shrunk, fired staff, closed down, or merged with other news outlets (TV, etc) in response to a diminishing readership and the recent economic crunch.  People have asked if this means that newspapers are on their last leg.

No, it doesn’t. In fact, I’m willing to bet that when the newspaper shakedown is over you are going to see the resurgence of the hometown newspaper. In smaller towns there are very few media outlets, and the newspaper still plays a major role in informing the public.

It’s this focusing of effort that will help save newspapers. They will still have to reduce staff, because some of the staff used in the paper’s expansion will become redundant (as they say in the Isles)

In larger towns and cities, regional papers will probably have to revert back to that hometown model – for instance, the Albuquerque Journal (my local paper) needs to refocus from trying to be “New Mexico’s Biggest Newspaper” to Albuquerque’s newspaper. They have a bureau in Santa Fe for the “Journal North/Santa Fe” section that needs to be shut down. Santa Fe has its own paper, the Santa Fe New Mexican, which is successful in Santa Fe while not competing with the Journal in Albuquerque. The Journal will never be able to successfully overthrow the New Mexican, so why not pack it in, bring some of the staff to fill vacancies that have gone unfilled for over a year, and refocus their efforts on their core market?

Another question involves changing the media consolidation rules, while allowing for much smaller, more targeted media outlets to grown. Is this a threat to the current laws limiting consolidation of media outlets in a certain area? If newspapers can’t merge with TV stations and/or radio stations and end up going out of business – is this really better for the community?

media, public relations, Technology

It’s called “You”Tube for a reason

I was thinking about this post while giving a presentation in class this evening. We had an open ended assignment where each person presented on a topic related to the mass media. Being interested in online communications, I focused on Web communications by mass media outlets. That got me thinking about bloggers (which I wrapped up the presentation with) and how people in my profession should look at content creation vs. pitching to bloggers.

A lot of PR peeps are looking at how to pitch bloggers and other A-list social media mavens instead of working towards creating their own content.This is fine, but it’s as if the mindset of PR people around the globe continues to be:

“I’m in PR. I’m used to pitching people, sending stuff out. I must pitch the “media.” I’m not going to create my own content. I don’t shoot video, and sound like I gargled with rusty razor blades.”

Trust me I know where you’re coming from. I don’t have that creamy radio voice either and am more “Body by Buddha” than “Body by Jake.” Ya know what, that doesn’t matter. It’s all about authenticity. It’s about your company becoming the media outlet, instead of waiting for reporting from the media which may never come. It’s about PR person as civic journalist (or corporate journalist) than traditional “pitch man.”

(This also matters to you and your personal brand. You are your own Hollywood director. But wunder-dude Chris Brogan has a lot of great articles on this. I may give my own humble take later (but read Chris first))

Your company should become part of the conversation, not just treat bloggers/podcasters/et al as one more media outlet to just pitch to. Remember, it’s called “YOU”Tube for a reason. Use it to create your online brand, then your company will piggyback on the “you” brand (if you identify yourself as working for that company).  Then other bloggers might get interested in your product/organization.

And your first efforts don’t have to be Hollywood-esque. Just get some practice time in with your camera and some software. Here’s a little footage of me practicing around with my Flip Video Camera and the Sony Imagination Studio software. There’s also more relevant footage (PR wise) that I shot for work located here.


Wow… RIP Tim Russert

Oh man, I came back from a meeting to find out that Tim Russert, one of NBC’s iconic journalists, died in the NBC offices today.  I’m still processing it now, I grew into my political maturity watching Russert, a fellow Buffalo Bills fan (one reason I liked him I think), on Sunday mornings, and later, with the advent of technology and my inability to get up on Sunday mornings after a 5 a.m. crash time the night before, downloading “Meet the Press” to my iPod, spending part of the day walking Pickles (my dog) and listening to the show. Sometimes arguing with him or his guests, like any political junkie does I guess. (my neighbors must think Pickles and I had the strangest arguments)

I never understood a lot of the vitriol thrown at Russert from partisans on the right and the left.  To me, he always tried to call it straight down the middle, being fair, yet tough, to the people he had on the other side of the table. To me that was the epitome of fairness – when both sides were attacking you for your “bias,” that usually meant you were doing something right. Watching Russert, I tried to learn how he was able to dissect a complex issue and present it to his viewers, and his guest, in a way that was to the point. I can fault him slightly for not having the biggest BS-O’meter in the world, but on a personal, and a professional level, I respected his candor and tenacity.

Being a political junkie himself, Russert will at least be able to enjoy this election from on high, sharing a drink, and debating the presidential election with people like Edward Murrow.  (Not to mention trying to get that post-death interview with Richard Nixon and Ronald Reagan.)

The interview table got a little smaller today.  Via con dios, Tim.

media, public relations

Heads Up Corps, Be Careful How You Blog…

Because starting May 26th, you could be arrested and thrown in the dock in the United Kingdom for misrepresenting your company as a consumer (Walmarting Across America comes to mind here).

The legislation is already in practice in Europe, the UK is just getting into the act a little (fashionably ?) late.  On one hand this can be good because it’s going to cut down on the amount of BS astroturfing that companies and their PR firms do.  It’s a kind-of enforced authenticity.

Is this a good thing?  Isn’t it better if people know that a company isn’t communicating authentically of their own accords?  The press, and other bloggers, are more than happy to shine a light on the astroturfing efforts of those corporations and PR firms.  Isn’t that the way it should be?  Online news organizations, like the newly created New Mexico Independent or well-established PR Watch, are sprouting up to watchdog various organizations and report the news without fear or favor (if not partisanship).

And another question I’d like to ask is, for activist groups throughout Great Britain – do these rules apply for them as well?  Will the same group of activists who misrepresent themselves as a greater number of people (think about the blogger equivalent of a phone bank calling talk radio shows to comment) be subject to the same rules and punishment?  Ad Age explains the law as applying to “Brand Owners” and Greenpeace, or the Sierra Club, or the Christian Coalition, or Wake Up Walmart are all brands and should be subject to those laws as well.  All things being fair and all that.

What this means is that companies and organizations should be authentic and true in their online communications.  A lesson to corporations, activists and PR firms around the world: if you represent themselves truthfully when dealing with online and social media communities, they can avoid a lot, if not almost all of, these kinds of problems.

It will be interesting to watch Great Britain in the upcoming months and see what happens.

Hat Tip: Ad Age

blogging, media, public relations, Technology

Oh Dear…

Just found out I’ll be presenting at the same conference on Social Media and PR that Richard Edelman will be keynoting.

Richard Edelman, the mac daddy of social media and public relations.  A crown that no one has been able to wrest away from him yet.

And I’ll be speaking at one of the breakout sessions after his keynote.

No pressure…

Now where did I put the Tums? 😉

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apple, media, Technology

Ladies and Gentlemen, Let's Get Ready To R…

… Sorry.  Can’t complete that statement, it’s copyrighted.

Looks like Apple has it’s sights set on Netflix for the online movie rental domain.  (Major Hat Tip to Ars Technica’s outstanding liveblog from the Macworld Keynote) Steve Jobs just announced (5 minutes ago) that iTunes users will be able to rent movies from almost all of (if not all of) the major studios.  You can rent them for $3-4 and have 30 days to start watching them (and 24 hours to finish watching them)

The interesting thing about this is the ability to transfer these movies to your iPod, or iPhone or what have you.  You can’t do that with the DVDs you rent from Netflix.  I don’t know if you can with the Netflix online rentals, because I haven’t tried that out yet.  That does send a shot over Netflix’s bow, because people (especially 20 and 30-somethings) like their mobile devices and having the ability to watch a rental on the go is a very strong appeal.  Netflix already changed their online rental policy to anticipate something from Apple, but I wonder what else they are going to do after this announcement.

albuquerque, media

The Bell Might Not Toll for Thee, Tribune

This report is in from the Santa Fe New Mexican – Doug Turner, CEO of DW Turner Strategic Communications and Tom Carroll, President of DW Turner – are making a bid to buy the Albuquerque Tribune.  If this is true, it would be a very interesting turn in the saga that has been the potential closing of the Albuquerque Tribune.  In full disclosure,  I have worked at DW Turner before, and have many friends currently working at the Tribune.  Doug and Tom are great people to work for, and they know how to run a dynamic company that is capable of changing in the ever fluctuating media landscape.

As I said in previous posts, anyone buying the Tribune would be faced with many possibilities and pitfalls – they would not have any income coming in from the Joint Operating Agreement, they would not have access to the Journal’s equipment or advertising and publishing staff, they would have to start from scratch.  That said, they would also be able to publish a morning paper, print on Sundays, switch design from a broadsheet design to a tabloid design and they could remain creative with their design and online content.  In fact, who knows what they could plan to do with the Tribune!  It could be something completely different than what any of us are thinking.
I’ve got to jet to bed – long days today and tomorrow – but I am looking forward to  the future of the Tribune and media in Albuquerque.  As I said earlier tonight on DCF, It’s going to be an exciting time!

albuquerque, media

Grumble, Grumble… Damn Dell (And More)

Damn, as soon as I get done with my last post, my computer goes haywire again and I have to reinstall my OS again, and reload all of my software (which was a bitch!). Which I hope explains my silence as SWOP goes on to argue that you can’t really limit free speech and still say it is free. Interesting, that’s what I was saying the entire time in that Venezuela-RCTV post they had up a couple weeks earlier.

What Else?

Not to mention, I still need to address what’s going on now with the Paseo extension and grade-gate. I’ve gotta say, I never thought I’d find anything that would convince me that Mayor Chavez should take control of APS. Congratulations Superintendent Everett, you’ve convinced me.

Hand it over to Mayor Chavez. His system of governance can’t be any worse than yours.

Speaking of SWOP…

Ah, I love it when a plan comes together.


It’s nice to see that the folks at SWOP have come around to my way of looking at free speech. I don’t want to say “I told you so guys” but, ya know, I told ya so. 🙂

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