Why Do You Need a “Chief of Staff?”

“I’ve gotta keep the knucklehead stuff off of his desk, and this is worse. This is actual hot-button knucklehead. This could be a thing.” John Spencer as Leo McGarry “The West Wing” Congratulations! You’re now a CEO. The leader of an organization. (Large or small, nonprofit or for profit. It doesn't matter) But your time…Read more Why Do You Need a “Chief of Staff?”

Using the Message Matrix in Communications – An Overview

Political season is well upon us in the United States (for my International readers, both of you, you might find this interesting as well) and one of the tried-and-true keys to developing a message in a political/issues campaign quickly is to use a message matrix. A message matrix lets you set up a grid and…Read more Using the Message Matrix in Communications – An Overview

CEO Chat: Coaches and General Manager’s – Which are You?

This past week, my beloved Buffalo Bills (@buffalobills) ran headlong into a miracle this week. After four years of delving into mediocrity, the Bills fired their head coach and promoted their defensive coordinator to interim head coach. As a Bills fan, I’m greatly relieved that the team showed the guts to get rid of their…Read more CEO Chat: Coaches and General Manager’s – Which are You?